Last Updated: 01 February 2025

Welcome to Ilaaha. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, and purchase our products, whether as an individual (B2C) or a bulk buyer (B2B).

1. Information We Collect

• Personal Information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (We Do Not Save Your Payment Details)

• Business Information (For Bulk Orders):

  • Company name
  • Business email
  • GST number (if applicable)
  • Other relevant business details

• Automatically Collected Data:

  • IP address
  • Device type and browser information
  • Cookies and tracking data (for analytics and marketing purposes)

2. How We Use Your Information

• Process and fulfill your orders
• Communicate with you regarding orders, queries, or support requests
• Provide a personalized shopping experience
• Process bulk order inquiries and business transactions
• Improve website functionality and marketing efforts
• Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell, trade, or rent your personal information. However, we may share your information with:

• Payment gateways (for secure transactions)
• Shipping partners (to deliver your orders)

4. Data Security

We take appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, and we encourage you to take precautions when sharing personal details on any website/platform.

5. Cookies & Tracking Technologies

We use cookies to:

• Enhance user experience
• Analyze website traffic
• Personalize content and advertisements

You can manage or disable cookies through your browser settings.

6. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal data
• Opt out of marketing communications
• Request information on how your data is being used

To exercise these rights, contact us at help@ilaaha.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we recommend reviewing their policies separately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website signifies your acceptance of these updates.

9. Contact Us

For any questions regarding this Privacy Policy, please contact us at:

Ilaaha
Email: help@ilaaha.com
Office: +91 141-3587226 (10 AM – 6 PM)
WhatsApp: +91 84322 94313

Thank you for trusting www.ilaaha.com with your information!